While customers are into their buyer’s journey their mind is
filled with many queries or questions. And to get all the answers they might
reach you at the different channels available. But they might not wait for your
reply and move to another product or competitor’s website. Since you don’t want
to lose your potential customers, here’s what you can do. You can assemble all
the relevant queries or frequently asked questions from your customers and make
a section on your product page that answers all those FAQs. This will encourage
your customers to complete their buyer’s journey by purchasing a product.
Mconnect
Advanced Product FAQ Extension for Magento 2 displays all the queries
and questions most frequently asked by creating a well-organized knowledgeable
FAQ section. This FAQ section will answer all the common queries of your
customers. The extension has an option to display the FAQs separately on the CMS
page or on the product page itself. The admin can customize the various settings
and display the position of the extension via backend. With the use of WYSIWYG,
admin can add images, blocks, widgets, and prepare questions and answers
easily. Also, you can enable search functionality on a separate FAQ page so
that it would be easy for your customers to find answers.
Features of Mconnect Advanced Product FAQ Extension for
Magento 2
·
Customers can quickly find answers to their
queries.
·
Manage FAQs and their categories from backend
grids.
·
The extension has a collapsible interface that
hides/shows answers to the questions.
·
Admin can set how many numbers of the question
to show per page.
·
Due to AJAX Elimination of page reloading when
selecting a category of the FAQ.
·
Easily navigate to the FAQ category from the
sidebar.
·
The extension provides WYSIWYG editor to add
images, blocks, widgets in FAQ answers.
·
Also, it has multi-store support along with SEO
and mobile-friendliness.